WhatsApp has become the communication channel for the new generation. Clayfin enables banks to offer banking services on WhatsApp in an easy way. This helps the banks to be ahead of the needs of the millennial and Gen Z bankers..
Clayfin, with our partner, Verloop.io has introduced a unique banking platform on WhatsApp, that provides a real-time, omnichannel banking experience within the WhatsApp application. The system enables automated personalized conversations with the customers using Verloop’s ML and NLP Algorithms. It determines customer intent and contextual information from messages and establishes two-way communication to suggest and execute appropriate banking actions. The system has seamless multi-language capabilities to create absolute customer experience.