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Prospecting Open Banking Possibilities
Enabling APIs to create new revenue opportunities
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Learn how Clayfin built an award-winning Corporate/SME platform for Bandhan Bank
An IBS Intelligence Case Study
Experience Platform
Elevate Your CX Journey
In today’s digital age, experiences count more than ever. Your digitally savvy, next-gen consumers want financial and banking solutions that provide them with the same easy experience and personalization that they receive from other consumer companies. This requires customer experience to be built in every swipe, tap or scroll—only possible with an omnichannel digital banking experience platform.
Banking Solutions
NBFC
Digital experience solution with easy
customer acquisition and management
Engagement Tools
Digital Onboarding
Personal Finance Management
Dateline

Khalil Al-Qattan
Head of Digital Transformation, Burgan Bank, Kuwait
"Our previous online platform and mobile app were limited in the features and the experience they offered. Hence, we partnered with Clayfin in order to revamp our customer journey as an enriched experience bringing added-value services to our customers."

Ashwin Kumar
CIO, Jana Small Finance Bank, India
"We believe the ‘Physital’ (physical touch with digital delivery) approach will pave the way for success. And Clayfin is playing a key role in making the digital delivery seamless across digital banking channels (internet and mobile) for Jana Small Finance Bank. In addition, feature like PFM enables us to have deeper engagement with our customers and become a key part of their future and life"

Sabbir Hossain
Chief Operating Officer, BRAC Bank, Bangladesh
"In Clayfin, we found a partner who was willing to walk the extra mile with us. Their adaptability contributed massively to this implementation, through which we will now be able to scale faster and continue to provide tangible value to our customers."

Blog
Ways Digital Banking Can Transform Customer Experience in The Middle East
Surviving Covid-19 was an immunity test for the banks in the Middle East. Volatile oil prices, intensifying multi-dimensional disruptions, and many disruptive elements had knockout effects on the Middle East banking industry. However, the region’s tremendous efforts to drive the digital revolution forward have enabled it to bounce back strongly.
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Blog
Fostering Middle East’s Digital Commerce Boom With Transformational Digital Banking
Vietnam is one of the fastest growing countries with a strong potential for rapid digital economic development. This was, however, not an overnight feat. The Department of Digital Economy and Digital Society set things in motion with several initiatives to digitally transform the country
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Blog
Nâng cao Tương tác Khách hàng của Việt Nam với các Giải pháp Ngân hàng Thông minh
Việt Nam là một trong những quốc gia có tốc độ tăng trưởng nhanh nhất và tiềm năng phát triển kinh tế số nhanh chóng. Tuy nhiên, đây không phải là thành tựu dđạt được qua một đêm. Cục Kinh tế – Xã hội số đã khởi động một số sáng kiến để biến đổi số hóa đất nước
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Blog
Top Digital Banking Trends To Look Out For In 2023
The need for a digital revolution in the banking sector was always apparent. However, the last decade saw tremendous growth in digital banking. Then the pandemic happened, and it only nudged the digital revolution further. While it has been interesting to witness the change so far, with the new year upon us, banks need to brace themselves and prepare for trends that will define the digitalisation of the banking space in 2023.
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Blog
Reimagining customer engagement by leveraging AI/ML in digital banking
Evolving technology means growing demands from customers. They begin expecting tools that are intuitive, seamless, and fast. Incidentally, these tools help banks advance by hitting their ideal customer engagement target.
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Blog
Top Eight Features Corporate Customers Look For In Their Banking App
Today, people enjoy the opportunity to do business and complete payments at home or on the go, also known as mobile banking. With multiple levels of digital transformation, corporate banking is expected to reinvent its identity altogether.
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Blog
Personal Financial Management - How Next-Gen Banking Solution Is A Boon For Both Banks & Customers
PFM tools are no longer a mere add-on in the banking industry. Due to market conditions that are constantly changing. Customers are increasingly demanding new features.
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Blog
How does digital banking support green banking?
We've been discussing how banking has changed over time, how far we've come, important digital trends that have replaced retail banking, and future developments in banking for a while now. We speculate and take part in the discourse.
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Blog
SME Digital Banking Guide: All You Need To Know
A global Accenture study that surveyed more than 2000 SMEs across 10 markets reveals how SMEs are more than willing to embrace modern digital platforms
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Blog
The Compelling Case For Digitization In NBFCs
If these affirming messages on Non-Banking Financial Companies (NBFCs) websites don’t encourage you to whip out your business loan application, perhaps the convenience and ease of banking with them will.
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Blog
Digital Transformation: A Step Toward Sustainability For Banks and Financial Institutions In Bangladesh - Part 2
Bangladesh Bank released the "Sustainability Rating 2021”, and it offers an interesting perspective on how dynamic the changes within the financial services space are in the country. Here’s some obvious proof.
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Blog
Digital Revolution in the Bangladesh Financial Market - Part 1
Digital disruption has been a key driver of Bangladesh’s growth, development, and unwavering resilience. Read more about the growth trajectory that has been defining the country’s digital narrative within the financial and banking services space.
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Blog
Part 2: Drivers of Change in Next Gen Banking: Why Retail Banks Need Digital Transformation to Survive
Leveraging AI in the financial sector has become almost mandatory. However, banks face many challenges in this regard. Here are few hurdles that the banking sector must overcome before reaping the full benefit of AI
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Blog
Part 1: Drivers of Change in Next Gen Retail Banking
AI-powered digitisation is a key growth tenet in the financial services industry. Here is Part 1 of the blog that explores the digital disruptors in today’s banking sector.
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Blog
Noteworthy banking CX transformations in ME in the recent past
Customer experience is the competitive differentiator in the Middle East banking industry today. Read this blog to understand the recent changes in the financial services industry of the ME.
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Customer Experience
QR Codes: Consumer-driven innovation for a contactless banking experience
With an uptick in the number of smartphone users, payments through a QR code have become a massive hit among consumers everywhere. Read on to know how QR Codes driver for a contactless banking experience.
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