Digital Customer Experience for Banking | Digital Banking Solutions

Our Corporate Video

We, at Clayfin, are passionate craftsmen who design customer-first, omnichannel digital expereince solutions. Watch this video to understand how two decades of expertise have been instrumental in catering to financial institutions across APAC, Middle East, and Africa

Experience Platform

Elevate Your CX Journey

In today’s digital age, experiences count more than ever. Your digitally savvy, next-gen consumers want financial and banking solutions that provide them with the same easy experience and personalization that they receive from other consumer companies. This requires customer experience to be built in every swipe, tap or scroll—only possible with an omnichannel digital banking experience platform.

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Banking Solutions

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Retail Banking

Enhance the digital experience
of your retail clients

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Corporate Banking

Efficiently enhance the corporate
banking experience

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Prepaid Banking

Drive deeper engagement with
your prepaid card customers

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Channels

Digital Channels

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Engagement Tools

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Digital Onboarding

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Personal Finance Management

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Dateline

Explore Our Engagement Tools
Learn More about Customer Experience

Prepaid Banking

In recent years, prepaid cards have emerged as a valuable alternative for customers in the Middle East region. According to experts, the prepaid card market in the Middle East is expected to record a CAGR of 16.6%, growing from US$ 62.2 billion in 2019 to US$ 115 billion by 2023.[1]The rise in technology-driven products and services and a push from governments are major contributing factors to the rapid growth of prepaid solutions in the Middle East region.

Digital Onboarding

What is the secret behind a smooth, responsive and coherent digital onboarding process?

Have you ever stopped to wonder what makes a lush, green forest thrive? Everything in nature, from sandy deserts to deep oceans, is dependent on its diverse ecological ecosystems.

Buzz

CX2021: Crafting Post-pandemic Customer Experience Strategies for Financial Institutions

The success of CX strategies in 2021 will also depend on financial brands building an experience-driven ecosystem. Brand perception today largely depends on the digital presence.

Future Talk

Capturing Value from the “Open Banking” Revolution

Who could have pegged Bill Gates with making prophetic predictions? Way back in 1994, when Bill Gates said, “Banking is necessary, banks are not”, such a bold statement sounded quite forthcoming, but rather it has served as the beginning of the transformation of the banking industry.

Open Banking

Five Open Banking Use Cases beyond Account Aggregation

Taking PFM to the next level — Financial service providers utilizing open banking can now help customers transform their budgetary practices into healthy financial habits with next-gen Personal Finance Management (PFM) apps.

Open Banking

It’s the Start of a New Normal for Banking in the Middle East

Paper is almost passé. Banking in the Middle East is quickly turning all touch, swipe, branchless and seamless now! And surprisingly, the change is being accelerated by the new normal brought upon by the global healthcare crisis. The pandemic has set the wheels in motion for the already rampant changes that were taking place in...

Current Tech

Personal Finance Management (PFM) 2.0: A Key Tool for Todays Banks and Financial Institutions

A simple definition of a Personal Finance Management (PFM) solution is anything that allows users to aggregate financial transactions in one place and then use the data to manage their finances. This can range from pocket diaries as used by yesteryear generations to track expenses or designated envelopes for different expenses as used by our parents to excel sheets as maintained by some of us.

Open Banking

Revolutionizing Customer Experience with Digital Customer Onboarding

In this challenging economic scenario, banks must create a differentiating strategy that can help them stand out from the crowd. Focusing on offering a superior customer experience is clearly a winning strategy especially as 38% of customers, according to research by Deloitte, consider user experience (UX) the most important criterion when choosing a digital bank

Buzz

No second chance for a First Impression!

Future Talk

Nature’s Push to Go Digital

After Demonetization in India that happened in November 2016, probably the next biggest compelling step towards a digital economy is driven by the efforts to tackle Corona Virus. Words like Social Distancing, Contactless Interactions, Hand Sanitization has had a ripple effect on banking practices. While the first one was man made, the second one is part...

Current Tech

PFM: Your daily expense notebook, powered by AI

Do you remember how your grandpa would meticulously note down every daily expense, right down to the toffee he got you? Or the handy little notebook your mom carried to ensure that your family didn’t overshoot the vacation budget?

Crafting Digital Customer Experience

Solutions that enrich customer life journeys

Banking Like Never Before

Seamless, Omnichannel and Efficient Solutions

Future Ready Digital Tools

Acquire > Engage > transact > Manage

Prospecting Open Banking Possibilities

Enabling APIs to create new revenue opportunities

Our Corporate Video

Experience Platform

Elevate Your CX Journey

Banking Solutions

Retail Banking

Corporate Banking

Prepaid Banking

Digital Channels

Internet Banking

Mobile Banking

Wearable Banking

Chatbot Banking

Engagement Tools

Digital Onboarding

Personal Finance Management

Dateline

Prepaid Banking

Digital Onboarding

What is the secret behind a smooth, responsive and coherent digital onboarding process?

Buzz

CX2021: Crafting Post-pandemic Customer Experience Strategies for Financial Institutions

Future Talk

Capturing Value from the “Open Banking” Revolution

Open Banking

Five Open Banking Use Cases beyond Account Aggregation

Open Banking

It’s the Start of a New Normal for Banking in the Middle East

Current Tech

Personal Finance Management (PFM) 2.0: A Key Tool for Todays Banks and Financial Institutions

Open Banking

Revolutionizing Customer Experience with Digital Customer Onboarding

Buzz

No second chance for a First Impression!

Future Talk

Nature’s Push to Go Digital

Current Tech

PFM: Your daily expense notebook, powered by AI